Older versions of Windows 10 reach End of Support

  • Chris Hecht
    Post count: 5
    #93355 |

    On 10 April 2018, Windows 10 version 1607 (aka Anniversary Update) reached End of Support from Microsoft. The original version of Windows 10 (1507) and the first update from November 2015 (version 1511) are no longer supported. In order to continue to receive security and quality updates, you will need to update to a newer version. Microsoft supports each ‘Feature Update’ version for 18 months only as it releases new Feature Updates twice a year, typically in April and September. To complicate matters, the Enterprise and Education editions of Windows 10 through version 1709 (aka Fall Creators Update) will be supported for an additional six months beyond the normal end of support.

    Windows 8.1 transitioned from full support to ‘Extended Support’ in January 2018. Windows Server 2012 and 2012 R2 will move to extended support on 9 October 2018. Extended support means they will continue to receive only security updates for five years from the start of extended support. If you are using Windows 8, you should upgrade to Windows 8.1 since 8 is no longer supported. It is a free upgrade from Microsoft through the Windows Store.

    Windows 7 (only with SP1 installed) and Windows Server 2008 R2 (with SP1) are also on extended support which will end on 14 January 2020. Windows 7 and Server 2008 R2 without SP1 installed are no longer supported.

  • Jeremiah Chung
    Post count: 3
    #93365 |

    I tried to upgrade from version 1507 with my Win 10 Home edition for more than ten times, without success. Does this mean that I have to update to enterprise or other version other than HOME. Thanks.

  • Chris Hecht
    Post count: 5
    #93369 |

    There could be a number of reasons for being unable to update. If your Windows Home version will not update, other versions will not update either.

    Make sure that your BIOS and drivers are up-to-date. These may hold back an update because they may not be compatible with newer versions of Windows 10. You will need to check on your computer manufacturer’s web site to get these updates.

    Computers with an Intel Clover Trail processor (Atom Z25xx and 26xx) will not update past v1607 because of a graphics incompatibility. If your computer has a Cherry Trail processor, then you WILL continue to receive security updates if you are on version 1607 until January 2023. The reason for that date is that those computers originally came with Windows 8 or 8.1 and that is the End of Support date for Windows 8.1.

    You may need to do a full install of a more recent version of Windows 10 from an ISO image. You can create an ISO image on either a DVD or USB drive using the Windows 10 Media Creation Tool available here. This page will also allow you to update the computer directly. This update process will remove any programs on the computer, so you will need to reinstall those after the installation. It may also remove any personal files on the computer, depending on how you do the install. Unless you have no way to save your personal data, I suggest that you do a complete new installation, not saving any files. This will reformat your disk and do a clean installation. Please make sure that you properly back up your computer before starting the installation process so that you can recover should the installation fail.

    Also, make sure you have your full Windows 10 license (five sets of five alphanumeric characters). You should not need to enter this number manually but occasionally the auto registration system fails to recognise your computer.

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